Public souring on colleges and universities

Survey results released in mid-February show that many Americans believe colleges and universities operate too much like businesses — treating students as “customers” and focusing too much on bottom-line strategies rather than on providing a quality education.

The survey — conducted by Public Agenda and the National Center for Public Policy and Higher Education — indicates the percentage of respondents holding that that view increased from 52 percent to 60 percent in 2007.

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